Welcome to Hoba Tech’s comprehensive guide on the keys to a successful business transformation. This blog post delves into the essential elements and strategies for achieving a successful business transformation, drawing on Hoba Tech’s expertise and experience in the field.
The post emphasizes the importance of various factors in achieving a successful transformation, including the power of embracing every layer of the business, the differences between digital-led and business-led transformation, and the need for teamwork and the involvement of different specialties in the transformation process.
Additionally, the post addresses the key issues that cause business transformation failure and provides a checklist for each step of the transformation process. It also explores the top mistakes organizations often make during business transformations and introduces Hoba Tech’s agile business transformation framework, HOBA, as a solution that has helped numerous companies navigate their transformation successfully.
Furthermore, the post provides a comprehensive guide for digital transformation readiness, equipping leaders, managers, and consultants with actionable insights and strategic guidance.
Heres what we’ll cover (click the links to skip to the section below):
NB – Click to expand images 📸
Now that we’ve discussed business transformation and business transformators, what is the key to a successful business transformation?
In this blog post, we’ll tell you everything that you need to know:
What are the Keys To Successful Business Transformation?
1. Teamwork
The first key is teamwork.
You need a team of different specialities to transform the business.
Why?
There are different people involved in the business from C-suite, operations and support roles.
When you transform the business, the transformation needs to work for all of these people.
Their views need to be included in design because they impact its implementation.
2. People
In our 7th blog post, we discussed the differences between digital-led or business-led transformation.
If you need a quick refresher, here’s the groups:
The other people involved in the transformation could include:
- Programme or project people – programme director or manager, project manager, business change manager, training manager, PMO.
- Business stakeholders – executives and financial advisors who make the financial and non-financial decisions on the aspects involved to transform the business.
- Customers and End Users – external business stakeholders who are the ultimate beneficiaries of the changes.
- System and data analysts - analysts who translate these high level business needs into system and implementation requirements for the developers.
- And many more!
6-Steps to Business Transformation Success
WHAT THE TOP 30% OF ORGANISATIONS KNOW THAT YOU DON’T 👉
👏"The first key is teamwork. You need a team of different specialties to transform the business. Why? There are different people involved in the business from C-suite, operations, and support roles. When you transform the business, the transformation needs to work for all." 🤝 #Teamwork #BusinessTransformation
Heath Gascoigne Tweet
3. A transformation that includes everyone
For a successful business transformation, you need to create a plan that ‘works for everyone, not just some’.
This raises 3 big questions:
i) There’s a lot of people in the organisation, is it really impossible to create a design that considers so many people?
Yes – but you need to be pragmatic, as the saying goes “too many chefs does spoil the broth”.
You have a Core Team which is a select number of people that represent the breath of the stakeholders, who will work on the programme.
They’re the voice of the different teams working on the project.
It’s easier to estimate the size of work, expected effort and duration and set expectations within the core team, programme and key stakeholders, with the Core team.
Simply get everyone to answer these questions:
- What exactly you are working on,
- When they can expect a finished product(s), and
- What the product(s) looks like.
Let’s see an example…
The image above represents the stakeholder group and their roles.
NB – theres images are also from our award winning multiple international bestseller book ‘The Business Transformation Playbook’.
You can be as specific as possible and include their tasks and deadlines too, as long as everyone is represented across the different parts of the business.
- ii) There’s a lot of senior people in the organisation, how do you decide their role in coming up with the design of the future Target Operating Model (TOM)?
Determine the roles and responsibilities of the stakeholders involved on the programme.
These are captured in the RACI Matrix for the Core Team Members – which stands for (R)esponsible, (A)ccountable, (C)onsulted, (I) nformed.
The RACI Matrix records the roles and responsibilities of the Core Team members.
Here’s an example from our Business Transformation Playbook®:
- iii) There are more people outside the division that are impacted by the project. They rely on us to continue to provide products and services for them, and we need products and services from them too, how do we make sure we consider their needs from us, and vice versa?
The Governance Model answers primarily the ‘WHO?’ question and aspect – Who are the stakeholders involved?
It also answers ‘WHAT?’ is their role, and the processes these stakeholders use to manage the work, control the scope and manage the risks.
The governance structure to manage decisions on both the Programme, and the Business Architecture, is based on an equally simple 3-tier model.
Here’s an example of the model in action:
The 3-tiers in the figure are divided between the following:
- ‘Programme steering’ decisions - held and made at the top with the Programme Board,
- ‘Design’ decisions - made in the Programme which include the Solution Design Board (SDA) made up of the Business Design Authority (BDA), and Technical Design Authority (TDA)
- ‘Implementation and delivery’ decisions - made on the projects at the Project Level
Think about the people in your organisation and use this 3-tier programme structure to consider every stakeholder involved.
Looking for the Best Training to deliver your Business Transformation? Search no more!
- 30-Day Money-Back Guarantee
- Risk FREE
👏 "A successful transformation is a big change in culture, business practices, and strategy, and even how work is being done. Hence, it's crucial that before transforming, leaders galvanize their workforce so that they all have the mindset to withstand it." 💡 #Leadership #ChangeManagement
Heath Gascoigne Tweet
Conclusion
In conclusion, HOBA Tech’s blog post on the keys to a successful business transformation provides a comprehensive guide to the essential elements and strategies for achieving a successful business transformation. The post emphasises the importance of embracing every layer of the business, the need for teamwork involving individuals with different specialties, and the significance of understanding the differences between digital-led and business-led transformation.
The post also addresses the key issues that cause business transformation failure, such as poor planning, lack of user buy-in, and poor governance, and provides a business transformation checklist to guide organisations through the transformation process. It further explores the top mistakes organisations often make during business transformations and how to overcome them, introducing HOBA Tech’s agile business transformation framework, HOBA, as a successful solution.
To learn more about HOBA Tech and how we can assist you in your business transformation journey, please visit our website or contact us directly. We look forward to helping you navigate your transformation successfully.
Thank you for reading this!
Sincerely,
Heath Gascoigne
P.S. If you want to join our Business Transformator community of 2,000+ like-minded Business Transformators, join the community on the Business Transformator Facebook Group here.
P.P.S. If you want to learn more about the world’s only business-led business transformation framework, check out The Business Transformation Playbook here.
For more information, visit https://hoba.tech