WHY IS THERE SUCH A HIGH FAILURE RATE IN BUSINESS TRANSFORMATION TODAY?

The true number of business transformation project failure is underreported. Depending on which research you follow, the figure is between 70% – 80% of business transformation projects end in failure. There is five (5) main causes in business transformation failure are – lack of stakeholder involvement, lack of senior stakeholder support, changing requirement, incomplete requirements and poor planning.

WHAT IS WRONG WITH EXISTING APPROACHES?

Nothing. They are good at the purpose they were designed for, except they are now used for a different purpose, and that is not the original purpose they were designed for. Look at TOGAF® (The Open Group Architecture Framework) for example – it’s a framework for managing ‘technology’ or ‘technology changes’. It is not surprising, it was written by a “technology standards company”. They know and understand technology. What is happening is, TOGAF® is being used in business transformation projects that the ‘framework’ to manage the ‘transformation’, but it only focuses one thing – technology. It doesn’t focus on anything else other than Technology (it almost completely ignores, the other two (2) important aspects of the organisation – People, and Process(es)). It also ignores how to transition the business from the current state, to its desired future state. It effectively put the Technology stakeholders in the drivers set, to dictate to the Business what they think they want and literally throw it over the fence to the Business for them to work out if first it is fit for purpose, and then how to use and implement it.

HOW DOES HOBA® SOLVE THE PROBLEM IN BUSINESS TRANSFORMATION TODAY?

HOBA® solves the 70% failure rate in business transformation problem by addressing the causes that problem in the first place – by putting the Business back into control, to take control back from Technology and into their own hands, using a structured process and framework that was developed WITH the Business, BY the Business, to be USED and OWNED by the Business, putting the control back into their own hands.

WHAT IS THE BIGGEST PROBLEM WITH BUSINESS TRANSFORMATION PROJECTS AND HOW DOES HOBA® HELP?

The biggest problem with business transformation projects is firstly the name. “Business Transformation” is incorrectly called or referred to as “Digital Transformation”. ‘Digital Transformation’ is a misnomer, it is not ‘digital’ per se that is ‘transforming’, it is the ‘Business’ that is transforming, and how it does or is doing that in this period of time is via ‘digital technologies’ (if ‘technology’ isn’t already digital, what were they before?). What this intentional confusion in the marketplace is causing, is it causes is an incorrect bias and focus on the ‘technology aspect’ only of the transformation, which by doing so completely ignores the Business aspects – that’s the Business Operations Stakeholders and their concerns, and the Processes those stakeholders carry out. HOBA® helps by putting the Business back in to control, to be very clear and structured with what is the Vision, Strategy, Objectives and Measures, what stakeholders are involved and need to be involved in the transformation and their decision making authority, the process to manage those decisions, scope and risks; what are the problems they want to address or opportunities they want to take advantage of; what benefits they want to realise from the transformation and when; what the future or Target Operating Model (TOM) needs to look like to achieve their Vision and Strategic Objectives and business benefits, and how and when will the changes be implemented. Everything and nothing more, only doing what needs to be done, to transform the business, not doing what is happening in the marketplace today and that is ‘creating reams and reams of colourful models and diagrams, that while beautiful, are in reality just “interesting but (sadly) useless”.

WHAT IS THE DESIGN PROCESS?

The Design Process is the 6-Step process used to implement HOBA® and manage the transformation from the very start, to the very end, implementation.

WHAT IS THE BIGGEST MISCONCEPTION IN THE MARKETPLACE?

The biggest misconception in the marketplace today with business transformation is that Clients are led to believe that they need ‘reams and reams’ of pretty colourful presentations to transform your business. This is a fallacy. This only creates expensive shelf-ware. What those ‘pretty presentations’ are designed for is to enable the transformation project to keep moving toward its end goal, transforming the Business. What the Clients are led to believe is those ‘pretty presentations are the actual goal of the project, and often celebrated and hang up on the project office wall with great bravado as if they were the goal of the transformation itself! What those ‘pretty presentations’ actually need to be is two (2) things – first, is they need to be understandable, and written in a language that the Business understands, so first they can understand what it and they mean, and then they can agree to it. Then second, then they need to be useful. A lot of Consultants and Consultancy’s wanting to impress their clients with great marketing, pretty presentations and long list of impressive acronyms and latest “it” words, but this just confuses the Client. What happens is the Consultants will present their ‘ideas’ (because that’s what they are, they have had one meeting with the Client, interpreted that into their own words and perspectives, and come back to them several weeks and months later, having not consulted with them through the process, thinking ‘they know their Clients business best (they don’t, the Client does!) and play back their 300+ page power-point presentation that looks impressive), they present it to the Client, the Client has no idea what it means or says (its written in a foreign language, literally), due to the time it’s taken, and the money it has cost at that point, the Client agrees to it in the room, then walks out the room, and completely ignores everything the Consultant(s) said. The transformation goes nowhere. HOBA® solves that problem, refer to the first question above.

HOBA® is trusted by the UK Government, FTSE-100 companies and start-ups to both set up, and also turnaround their failing transformations. HOBA® is used by thousands around to transform their business, and was made public for the first time in late 2018, after over 10+ years in use with private clients, published in The Business Transformation Playbook – How to Implement Your Organisations Target Operating Model (TOM) and Achieve a Zero-Percent Failure Rate Using the 6-Step Agile Framework’, reaching bestseller on Amazon in 6-categories including Project Management and Consulting, and made it onto the Best Business Strategy eBook List of All Time by BookAuthority, at no.30 (March 2021). See News for details.

CAN I READ A PREVIEW OF THE BUSINESS TRANSFORMATION PLAYBOOK?

Yes, you can download a FREE preview to The Business Transformation Playbook here.

How Digital Transformation is Changing the World

By Heath Gascoigne
September 18, 2023
Business Transformation, Design Process
Post Views: 24

Are you a business transformator or business consultant keen to transform your organisation with less resistance and in less time? Then, you must be aware of how digital transformation affects the business world and your business!

In the not-so-distant past, the world operated at a different pace. Communication was slower, data was harder to come by and physical presence was often a requirement for many activities. Fast forward to today, and you’ll find a world fundamentally transformed by digital technology. This revolution, known as “digital transformation,” is reshaping every aspect of our lives and businesses’ operations.

In this blog post, we’ll explore how digital transformation is changing the world as we know it.

The Power of Connectivity

One of the most significant impacts of digital transformation is the unparalleled connectivity it has brought to the world. The internet and smartphones have made it possible for people to connect with each other, no matter where they are on the planet. This connectivity has massively transformed industries like telecommunication, e-commerce, and social networking. It has also brought the world closer together, allowing for the rapid exchange of information and ideas.

Reinventing Business Models

Digital transformation has forced businesses to either adapt or perish. Traditional business models have been upended as companies embrace technology to stay competitive. E-commerce giants like Amazon have redefined retail while streaming services like Netflix have disrupted the entertainment industry. Even industries like healthcare and finance are experiencing a digital revolution, with telemedicine and fintech becoming increasingly popular. The ability to analyse data and automate processes has made companies more efficient and responsive to customer needs.

Empowering Individuals

Digital transformation has put tremendous power in the hands of individuals. The rise of social media has given people a platform to express their opinions, mobilise for social change, and build personal brands. Online learning platforms have democratised education, making knowledge accessible to anyone with an internet connection. The gig economy, powered by digital platforms, has allowed individuals to find work and generate income in new and flexible ways.

Smart Cities and Infrastructure

Cities around the world are becoming smarter and more efficient thanks to digital technology. Smart cities use data and technology to improve public services, reduce energy consumption, and enhance the quality of life for residents. From intelligent transportation systems to energy-efficient buildings, digital transformation is making our urban environments more sustainable and responsive to the needs of their inhabitants.

Healthcare Revolution

The healthcare industry has witnessed a remarkable transformation through digital technology. Telemedicine allows patients to consult with doctors remotely, making healthcare more accessible and convenient. Wearable devices and health apps enable individuals to monitor their health and wellness. Artificial intelligence is being used to accelerate drug discovery and improve disease diagnosis. Digital health records streamline patient care and reduce medical errors (Want to know the importance of digital healthcare…Click here )

Environmental Impact

Digital transformation is also playing a crucial role in addressing environmental challenges. The use of data analytics and IoT (Internet of Things) devices helps organisations monitor and reduce energy consumption and carbon emissions. Renewable energy sources are becoming more efficient and accessible through digital technology. Sustainability initiatives are being driven by data-driven insights, leading to more responsible resource management.

The Future of Work

Workplaces are evolving rapidly due to digital transformation. Automation and AI are changing the nature of work, with routine tasks being automated, and a greater emphasis placed on creativity, problem-solving, and adaptability. Remote work, made possible by digital technology, has become a norm for many professionals, offering greater flexibility and work-life balance.( Do you know how ‘ working from home’ started on a larger scale? Click here)

Conclusion

In conclusion, digital transformation is more than just a buzzword; it’s a fundamental shift that is reshaping the current world as we know it. It’s changing the way we connect, the way we work, the way we access information, and the way we live. Embracing digital transformation is no longer an option; it’s a necessity for individuals, businesses, and governments to thrive in this rapidly changing landscape. As we look to the future, we can expect even more profound changes as technology continues to advance and integrate into every aspect of our lives.

Become a Master of Business Transformation

Learn about Business-led Business Transformation using the proven 6-step agile transformation framework trusted by the UK Government, FTSE-100 and fast growing companies

About HOBA Tech

If you liked what you read, learn more about Business Transformation and how to bring it to reality with less stress, less effort, less time, less cost, and higher profit. Learn about our award-winning agile Business Transformation framework, already used by thousands across the world to transform their business, including the UK Government, FTSE-100 Companies and start-ups, check it out here.

If you want to read why others are calling The Business Transformation Playbook the “Business Transformation Bible”, read the reviews on Amazon here.

Hope you find that useful. If you did, let me know in the comments below what you like and would like to see next, and share this with anyone you think would benefit from it!

Thank you for reading this!

Sincerely,

Heath Gascoigne

P.S. If you want to join our Business Transformator community of 2,000+ like-minded Business Transformators, join the community on the Business Transformator Facebook Group here.

P.P.S. If you want to learn more about business transformation, check out The Business Transformation Playbook here.

Heath Gascoigne

P.S. If you want to join our Business Transformator community of 2,000+ like-minded Business Transformators, join the community on the Business Transformator Facebook Group here.

P.P.S. If you want to learn more about business transformation, check out The Business Transformation Playbook here.

Heath Gascoigne

Hi, I'm Heath, the founder of HOBA TECH and host of The Business Transformation Podcast. I help Business Transformation Consultants, Business Designers and Business Architects transform their and their clients' business and join the 30% club that succeed. Join me on this journey.

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