There are currently 2 names in this directory beginning with the letter V.
Vision, Vision Statement
The ‘WHY’ is the business doing this? Question. Also, a high-level statement that describes the future state from a business perspective.
Voice of the Customer (VOC)
A technique used to qualify and quantify a customer (internal or external to the Organisation) requirements from the customer. Often expressed in CTCs (Critical to Customer) and CTQs (Critical to Quality).
