Technique for managing a software development process in a highly efficient way. Kanban underpins Toyota’s “just-in-time” (JIT) production system. The technique relies on work being ‘pulled’ through the system from the downstream process, when the upstream process has capacity to process it. The technique aims to reduce work-in-progress at each step of the process, prevent overproduction and remove bottlenecks.

A measure, usually tracked at a corporate level, to monitor overall performance.