WHY IS THERE SUCH A HIGH FAILURE RATE IN BUSINESS TRANSFORMATION TODAY?

The true number of business transformation project failure is underreported. Depending on which research you follow, the figure is between 70% – 80% of business transformation projects end in failure. There is five (5) main causes in business transformation failure are – lack of stakeholder involvement, lack of senior stakeholder support, changing requirement, incomplete requirements and poor planning.

WHAT IS WRONG WITH EXISTING APPROACHES?

Nothing. They are good at the purpose they were designed for, except they are now used for a different purpose, and that is not the original purpose they were designed for. Look at TOGAF® (The Open Group Architecture Framework) for example – it’s a framework for managing ‘technology’ or ‘technology changes’. It is not surprising, it was written by a “technology standards company”. They know and understand technology. What is happening is, TOGAF® is being used in business transformation projects that the ‘framework’ to manage the ‘transformation’, but it only focuses one thing – technology. It doesn’t focus on anything else other than Technology (it almost completely ignores, the other two (2) important aspects of the organisation – People, and Process(es)). It also ignores how to transition the business from the current state, to its desired future state. It effectively put the Technology stakeholders in the drivers set, to dictate to the Business what they think they want and literally throw it over the fence to the Business for them to work out if first it is fit for purpose, and then how to use and implement it.

HOW DOES HOBA® SOLVE THE PROBLEM IN BUSINESS TRANSFORMATION TODAY?

HOBA® solves the 70% failure rate in business transformation problem by addressing the causes that problem in the first place – by putting the Business back into control, to take control back from Technology and into their own hands, using a structured process and framework that was developed WITH the Business, BY the Business, to be USED and OWNED by the Business, putting the control back into their own hands.

WHAT IS THE BIGGEST PROBLEM WITH BUSINESS TRANSFORMATION PROJECTS AND HOW DOES HOBA® HELP?

The biggest problem with business transformation projects is firstly the name. “Business Transformation” is incorrectly called or referred to as “Digital Transformation”. ‘Digital Transformation’ is a misnomer, it is not ‘digital’ per se that is ‘transforming’, it is the ‘Business’ that is transforming, and how it does or is doing that in this period of time is via ‘digital technologies’ (if ‘technology’ isn’t already digital, what were they before?). What this intentional confusion in the marketplace is causing, is it causes is an incorrect bias and focus on the ‘technology aspect’ only of the transformation, which by doing so completely ignores the Business aspects – that’s the Business Operations Stakeholders and their concerns, and the Processes those stakeholders carry out. HOBA® helps by putting the Business back in to control, to be very clear and structured with what is the Vision, Strategy, Objectives and Measures, what stakeholders are involved and need to be involved in the transformation and their decision making authority, the process to manage those decisions, scope and risks; what are the problems they want to address or opportunities they want to take advantage of; what benefits they want to realise from the transformation and when; what the future or Target Operating Model (TOM) needs to look like to achieve their Vision and Strategic Objectives and business benefits, and how and when will the changes be implemented. Everything and nothing more, only doing what needs to be done, to transform the business, not doing what is happening in the marketplace today and that is ‘creating reams and reams of colourful models and diagrams, that while beautiful, are in reality just “interesting but (sadly) useless”.

WHAT IS THE DESIGN PROCESS?

The Design Process is the 6-Step process used to implement HOBA® and manage the transformation from the very start, to the very end, implementation.

WHAT IS THE BIGGEST MISCONCEPTION IN THE MARKETPLACE?

The biggest misconception in the marketplace today with business transformation is that Clients are led to believe that they need ‘reams and reams’ of pretty colourful presentations to transform your business. This is a fallacy. This only creates expensive shelf-ware. What those ‘pretty presentations’ are designed for is to enable the transformation project to keep moving toward its end goal, transforming the Business. What the Clients are led to believe is those ‘pretty presentations are the actual goal of the project, and often celebrated and hang up on the project office wall with great bravado as if they were the goal of the transformation itself! What those ‘pretty presentations’ actually need to be is two (2) things – first, is they need to be understandable, and written in a language that the Business understands, so first they can understand what it and they mean, and then they can agree to it. Then second, then they need to be useful. A lot of Consultants and Consultancy’s wanting to impress their clients with great marketing, pretty presentations and long list of impressive acronyms and latest “it” words, but this just confuses the Client. What happens is the Consultants will present their ‘ideas’ (because that’s what they are, they have had one meeting with the Client, interpreted that into their own words and perspectives, and come back to them several weeks and months later, having not consulted with them through the process, thinking ‘they know their Clients business best (they don’t, the Client does!) and play back their 300+ page power-point presentation that looks impressive), they present it to the Client, the Client has no idea what it means or says (its written in a foreign language, literally), due to the time it’s taken, and the money it has cost at that point, the Client agrees to it in the room, then walks out the room, and completely ignores everything the Consultant(s) said. The transformation goes nowhere. HOBA® solves that problem, refer to the first question above.

HOBA® is trusted by the UK Government, FTSE-100 companies and start-ups to both set up, and also turnaround their failing transformations. HOBA® is used by thousands around to transform their business, and was made public for the first time in late 2018, after over 10+ years in use with private clients, published in The Business Transformation Playbook – How to Implement Your Organisations Target Operating Model (TOM) and Achieve a Zero-Percent Failure Rate Using the 6-Step Agile Framework’, reaching bestseller on Amazon in 6-categories including Project Management and Consulting, and made it onto the Best Business Strategy eBook List of All Time by BookAuthority, at no.30 (March 2021). See News for details.

CAN I READ A PREVIEW OF THE BUSINESS TRANSFORMATION PLAYBOOK?

Yes, you can download a FREE preview to The Business Transformation Playbook here.

Agile Business Transformation: A HOBA Perspective on Gartner’s CIO Report 2024

By Heath Gascoigne
April 26, 2024
Business Transformation
Post Views: 177

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Leveraging Gartner's CIO Report 2024 for Agile Business Transformation

In the rapidly evolving landscape of digital transformation, the Gartner CIO Report 2024 – The leadership, organisational and technology priorities CIOs must address in 2024, serves as a beacon, guiding Chief Information Officers (CIOs) and technology executives through the intricate terrain of business transformation.

The report emphasises the adoption of a franchise model to enhance digital delivery, offering a fresh perspective on the challenges and opportunities that lie ahead. As the author of The Business Transformation Playbook and a proponent of the House of Business Architecture (HOBA) framework, I find the insights from this report particularly compelling.

The Franchise Model: A Catalyst for Business Transformation

The Gartner report advocates for a franchise model as a blueprint for CIO-CxO partnerships, built on three pillars: co-leadership, co-delivery, and co-governance. This model encourages CIOs to co-lead and resource digital delivery teams with their CxOs, a strategy that has proven to significantly enhance the outcomes from digital technology investments.

Implications for the Business Transformation Industry

The Gartner CIO Report 2024 has profound implications for the business transformation industry. It underscores the need for greater efficiency and innovative strategies to maximize the value of technology investments. This is particularly relevant in a climate where budget increases for CIOs are only slightly above projected inflation and significantly below expected revenue increases.

The Role of the Business Transformator

For business transformers – those who set up, run, and lead business transformations – the Gartner CIO Report 2024 provides a roadmap for success. The three pillars of the franchise model – co-leadership, co-delivery, and co-governance – offer a framework for effective collaboration and digital delivery.

These pillars align with the role of the Business Transformator as outlined in The Business Transformation Playbook. Co-leadership involves identifying digital leadership profiles in the executive leadership team and tailoring their engagement to help these partners become more proficient. This mirrors the Business Transformator’s role in fostering leadership and driving change.

Co-delivery suggests building trust and transparency with CxOs and business teams, achieved by creating fusion teams of IT and business team members and providing them with the necessary tools and technology platforms. This reflects the Business Transformator’s responsibility to facilitate collaboration and ensure the successful execution of transformation initiatives.

Co-governance recommends scaling governance and working with CxO peers to shift to an orchestration approach, setting up communities of practice that combine IT and business technologists. This aligns with the Business Transformator’s role in managing risk and ensuring compliance, crucial aspects of any business transformation journey.

"The Gartner CIO Report reaffirms what we've been advocating at HOBA - digital transformation is business transformation. It's not just about technology, but changing how we operate and deliver value 🚀 #BusinessTransformation #GartnerCIOReport"

Heath Gascoigne Tweet

Conclusion: A HOBA Perspective on Gartner's CIO Report 2024

In conclusion, the Gartner CIO Report 2024 provides valuable insights and practical recommendations for navigating the challenges and opportunities in the current business environment. By adopting the franchise model and leveraging the three pillars of co-leadership, co-delivery, and co-governance, business transformers can drive successful business transformation and create lasting value for their organisations.

These insights resonate with the principles of the HOBA framework and the 6-Step Design Process, reinforcing the importance of a holistic, tailored approach to business transformation. As a Business Transformator and the author of The Business Transformation Playbook, I believe that the insights from the Gartner CIO Report 2024 can serve as a valuable resource for anyone involved in the business transformation journey.

"The Gartner CIO Report aligns with our approach at HOBA. It emphasizes co-leadership, co-delivery, and co-governance, principles we've been preaching, teaching, and practicing. Remember, business transformation is everyone's business 🚀#DigitalTransformation #GartnerCIOReport."

Heath Gascoigne Tweet

Explore the Agile Transformation Accelerator training program, HOBA® for Executives, Leading HOBA 1.0, HOBA Principles, and The Agile Business Transformation Framework to deepen your understanding and drive meaningful transformation in your organisation.

And while you’re here – here’s some exciting news to supercharge your journey even further! Introducing our new Agile Starter and Agile Plus programs, designed to cater to organizations at every stage of their agile transformation. Plus, for a limited time, enjoy an exclusive 80% off sale on all our transformational programs. Ready to take the next step? Explore our plans and pricing here and embark on a transformative journey with HOBA today.

Together, let’s unlock the potential of your business and pave the way for a future of sustainable growth and innovation.

Thank you for reading this!

Sincerely,

Heath Gascoigne

P.S. If you want to join our Business Transformator community of 2,000+ like-minded Business Transformators, join the community on the Business Transformator Facebook Group here.

P.P.S. If you want to learn more about business transformation, check out The Business Transformation Playbook here.

For more information, visit https://www.hoba.tech

Heath Gascoigne

Hi, I'm Heath, the founder of HOBA TECH and host of The Business Transformation Podcast. I help Business Transformation Consultants, Business Designers and Business Architects transform their and their clients' business and join the 30% club that succeed. Join me on this journey.

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