WHY IS THERE SUCH A HIGH FAILURE RATE IN BUSINESS TRANSFORMATION TODAY?

The true number of business transformation project failure is underreported. Depending on which research you follow, the figure is between 70% – 80% of business transformation projects end in failure. There is five (5) main causes in business transformation failure are – lack of stakeholder involvement, lack of senior stakeholder support, changing requirement, incomplete requirements and poor planning.

WHAT IS WRONG WITH EXISTING APPROACHES?

Nothing. They are good at the purpose they were designed for, except they are now used for a different purpose, and that is not the original purpose they were designed for. Look at TOGAF® (The Open Group Architecture Framework) for example – it’s a framework for managing ‘technology’ or ‘technology changes’. It is not surprising, it was written by a “technology standards company”. They know and understand technology. What is happening is, TOGAF® is being used in business transformation projects that the ‘framework’ to manage the ‘transformation’, but it only focuses one thing – technology. It doesn’t focus on anything else other than Technology (it almost completely ignores, the other two (2) important aspects of the organisation – People, and Process(es)). It also ignores how to transition the business from the current state, to its desired future state. It effectively put the Technology stakeholders in the drivers set, to dictate to the Business what they think they want and literally throw it over the fence to the Business for them to work out if first it is fit for purpose, and then how to use and implement it.

HOW DOES HOBA® SOLVE THE PROBLEM IN BUSINESS TRANSFORMATION TODAY?

HOBA® solves the 70% failure rate in business transformation problem by addressing the causes that problem in the first place – by putting the Business back into control, to take control back from Technology and into their own hands, using a structured process and framework that was developed WITH the Business, BY the Business, to be USED and OWNED by the Business, putting the control back into their own hands.

WHAT IS THE BIGGEST PROBLEM WITH BUSINESS TRANSFORMATION PROJECTS AND HOW DOES HOBA® HELP?

The biggest problem with business transformation projects is firstly the name. “Business Transformation” is incorrectly called or referred to as “Digital Transformation”. ‘Digital Transformation’ is a misnomer, it is not ‘digital’ per se that is ‘transforming’, it is the ‘Business’ that is transforming, and how it does or is doing that in this period of time is via ‘digital technologies’ (if ‘technology’ isn’t already digital, what were they before?). What this intentional confusion in the marketplace is causing, is it causes is an incorrect bias and focus on the ‘technology aspect’ only of the transformation, which by doing so completely ignores the Business aspects – that’s the Business Operations Stakeholders and their concerns, and the Processes those stakeholders carry out. HOBA® helps by putting the Business back in to control, to be very clear and structured with what is the Vision, Strategy, Objectives and Measures, what stakeholders are involved and need to be involved in the transformation and their decision making authority, the process to manage those decisions, scope and risks; what are the problems they want to address or opportunities they want to take advantage of; what benefits they want to realise from the transformation and when; what the future or Target Operating Model (TOM) needs to look like to achieve their Vision and Strategic Objectives and business benefits, and how and when will the changes be implemented. Everything and nothing more, only doing what needs to be done, to transform the business, not doing what is happening in the marketplace today and that is ‘creating reams and reams of colourful models and diagrams, that while beautiful, are in reality just “interesting but (sadly) useless”.

WHAT IS THE DESIGN PROCESS?

The Design Process is the 6-Step process used to implement HOBA® and manage the transformation from the very start, to the very end, implementation.

WHAT IS THE BIGGEST MISCONCEPTION IN THE MARKETPLACE?

The biggest misconception in the marketplace today with business transformation is that Clients are led to believe that they need ‘reams and reams’ of pretty colourful presentations to transform your business. This is a fallacy. This only creates expensive shelf-ware. What those ‘pretty presentations’ are designed for is to enable the transformation project to keep moving toward its end goal, transforming the Business. What the Clients are led to believe is those ‘pretty presentations are the actual goal of the project, and often celebrated and hang up on the project office wall with great bravado as if they were the goal of the transformation itself! What those ‘pretty presentations’ actually need to be is two (2) things – first, is they need to be understandable, and written in a language that the Business understands, so first they can understand what it and they mean, and then they can agree to it. Then second, then they need to be useful. A lot of Consultants and Consultancy’s wanting to impress their clients with great marketing, pretty presentations and long list of impressive acronyms and latest “it” words, but this just confuses the Client. What happens is the Consultants will present their ‘ideas’ (because that’s what they are, they have had one meeting with the Client, interpreted that into their own words and perspectives, and come back to them several weeks and months later, having not consulted with them through the process, thinking ‘they know their Clients business best (they don’t, the Client does!) and play back their 300+ page power-point presentation that looks impressive), they present it to the Client, the Client has no idea what it means or says (its written in a foreign language, literally), due to the time it’s taken, and the money it has cost at that point, the Client agrees to it in the room, then walks out the room, and completely ignores everything the Consultant(s) said. The transformation goes nowhere. HOBA® solves that problem, refer to the first question above.

HOBA® is trusted by the UK Government, FTSE-100 companies and start-ups to both set up, and also turnaround their failing transformations. HOBA® is used by thousands around to transform their business, and was made public for the first time in late 2018, after over 10+ years in use with private clients, published in The Business Transformation Playbook – How to Implement Your Organisations Target Operating Model (TOM) and Achieve a Zero-Percent Failure Rate Using the 6-Step Agile Framework’, reaching bestseller on Amazon in 6-categories including Project Management and Consulting, and made it onto the Best Business Strategy eBook List of All Time by BookAuthority, at no.30 (March 2021). See News for details.

CAN I READ A PREVIEW OF THE BUSINESS TRANSFORMATION PLAYBOOK?

Yes, you can download a FREE preview to The Business Transformation Playbook here.

HOBA Tech Wins Prestigious Business Award for Transformative Bus Reform Project in Manchester

June 2, 2024
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We are delighted to announce that HOBA Tech has been recognised as the winner for the 2024 Business Awards UK in the category of Digital Transformation Awards – Community Impact through Digital Transformation. This prestigious accolade highlights our groundbreaking work with the Manchester government on the Bus Reform Project, marking the most significant transformation in transport in the UK in over 40 years.

Read the full press release here.

Transforming Manchester's Bus System with Cutting-Edge Technology

When Transport for Greater Manchester (TfGM) approached us, the region’s bus system was plagued by inefficiencies and passenger dissatisfaction. By leveraging the HOBA Agile Business Transformation Framework, we addressed these challenges head-on, implementing real-time bus tracking, mobile ticketing, and electric buses. This transformation not only streamlined operations but also significantly reduced carbon emissions, enhancing the overall sustainability of the transport system.

ESG Benefits and Community Impact

The project has had far-reaching ESG (Environmental, Social, and Governance) implications. By introducing electric buses and optimizing routes, we achieved unprecedented travel time savings and a substantial reduction in emissions. This sustainable approach has not only improved the passenger experience but also driven economic growth, attracting new businesses and residents to Greater Manchester.

How HOBA Tech Can Help Your Business

At HOBA Tech, we specialize in agile business transformation that aligns with ESG principles. Our methodologies ensure compliance with evolving ESG regulations, helping companies mitigate risks, enhance operational efficiency, and achieve long-term sustainability. Whether you need to overhaul your transport system or implement new sustainability initiatives, our expert consultants are here to guide you every step of the way.

For more information on how we can help your business achieve similar results, stay ESG compliant, and leverage sustainable practices for competitive advantage, contact us today.

We are incredibly honored to be recognized for our work with Transport for Greater Manchester. 🌟 This award underscores our commitment to leveraging technology for community impact and sustainability. 🌍💡 The Bus Reform Project is a testament to how digital transformation can drive efficiency, reduce emissions, and improve public services. 🚍✨ We look forward to helping more organizations achieve similar success through our agile business transformation framework.” — Heath Gascoigne, CEO of HOBA Tech

Heath Gascoigne, Founder & CEO, HOBA Tech Tweet

About HOBA TECH®

HOBA TECH provides services and resources that help Business Transformation Consultants and Leaders transform their Clients (or their) business with less effort, less time, less cost and higher profit!

We support Business Consultants to become Business Transformators, who are:

Part-Strategists – who consider the big picture as well as the now
Part-Designer – who architects the business model of the future
Part-Collaborator – who champions the business design for the Business but also with the whole Business
Part-Negotiator – who ensures and assures the design is fit purpose for the whole organisation from C-suite to Operations

If you are ready to move to the new model of Business-led Digital Transformation, and put the Business-first and take control of the transformation for yourself or your client, or get us to guide you through it, get in touch today!

Learn more about HOBA TECH® at https://hoba.tech

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