Agentic Operating Model Case Study
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Agentic Operating Model Case Study

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What It Will Cover:

  • Why AI comes last: where AI agents fit on the HOBA® 4+1 Ladder (Eliminate → Standardise → Optimise → Automate → +1 AI), and why starting with AI is backwards.
  • People and agents, side by side: how an operating model changes when some of the work is done by AI agents.
  • The six steps: how Focus, Control, Analyse, Evaluate, Design and Implement shape an agentic target operating model.

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