Digital Transformation Case Study
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About this Case Study:
- How did one of the largest digital transformations fall out of alignment, despite the clear and obvious driver for change (aging end of life IT systems, highly manual and paper business process process)?
- Learn how ‘too many chefs’ spoils the broth when you have a multitude of external consultancies seemingly working together, yet struggle to agree a common approach?
- Within 6-months we were able to deliver the business architecture that identified previously unforeseen gaps and dependencies (despite the programme been live for 2.5-years), that would have resulted in paper being re-introduced back into the business, and completely nullifying the changes the programme was tasked to deliver.
- Learn how the word ‘business’ was a bad word, and we gave the Business (stakeholders – from C-Level, SMT, to Operations) their Voice back in this technology-led programme, what the tricks were so you can use them too!